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Assessment & Statistics

The ClimateQUAL™ Organizational Climate and Diversity Assessment

The ClimateQUAL online survey is an assessment of library staff perceptions concerning their library’s commitment to the principles of diversity, organizational policies and procedures, and staff attitudes. The questions are designed to understand the impact perceptions have on service quality in a library setting. 116 of 137 UMass Amherst Library staff participated in the survey in March 2008.
Organizational Climate Task Force Report (word doc 58 kb) 25 pages, November 2009
ClimateQUAL All Staff Presentation (pdf 1,224 kb) 14 slides, November 2008
ClimateQUAL Quantitative Results  (word doc 964 kb) 9 pages

Association of Research Libraries (ARL) Statistics

UMass Amherst Annual Library Statistics 2001-2010 and selected expenditure charts (pdf 240 kb) 2 pages

Evaluation and Suggestions for Effective and Sustainable Assessment - University of Massachusetts Amherst Libraries

Report (word doc 47 kb) by Jim Self and Steve Hiller, Visiting Program Officers, Association of Research Libraries, November 2005