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Electronic Resources Use Survey

2013+

The Libraries are conducting a brief survey to assess how electronic resources are used to support teaching, coursework and research.  After completing the survey users are connected to the resource selected.  All responses are anonymous.  

The survey began in FY14.  Users are systematically sampled, meaning every 140th user will be given the survey.  If you should happen to receive the survey more than once, please complete it again. This survey is also known as MINES for Libraries (Measuring the Impact of Networked Electronic Services - MINES).  Additional information about MINES for Libraries is available from the Association of Research Libraries.

If you have difficulty, check connection problems or contact dbhelp@library.umass.edu.

2008 - 2009

This survey was previously administered between September 2008 and August 2009.  The survey was conducted during 24 randomly selected times. Each survey period was two hours long, and there were two survey periods per month.  A total of 4,396 surveys were collected.

Results Presentation (pdf 339 kb)
Summary Report
(pdf 295 kb)