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About the Libraries » Employment Opportunities » Head, Information Resources Management » Head, Information Resources Management - Job Description

Head, Information Resources Management - Job Description



CAMPUS: Amherst




OFFICIAL TITLE: This is the official title of the position.


Librarian III, IV or V


FUNCTIONAL TITLE: This is the in-house title by which the position may be known. A functional title is usually a more descriptive title than the official title and may be required to identify very specific kinds of work. This title may be used in signing all correspondence.


Head, Information Resources Management


GENERAL STATEMENT OF DUTIES: Please provide a brief overview of the general functions of this position. Specific details of duties should be reserved for the Examples of Duties section.


Provide innovative leadership and administrative oversight for acquiring, processing, providing intellectual access, organizing, managing, and preserving print and digital collections. Coordinate and provide administrative oversight for $7 million materials budget. Coordinate and manage collection assessment activities. Prioritize and administer departmental workflows and services in response to user needs, new opportunities, evolving technologies and trends in academic libraries and higher education.


SUPERVISION RECEIVED: Please indicate the title, but not the name, of the administrative employee or employees responsible for supervision or direction of work; describe the divergent extents of authority of each, indicating the degree, priorities, and relationships of the supervision or direction, which could range from close supervision to supervision with considerable freedom.


Work under the general supervision of the Associate Director for Library Services.


SUPERVISION EXERCISED: Using descriptive non-numerical terms, identify the scope of supervision, training or direction exercised (i.e., whether the supervision is over a few employees, a small number of employees, a large number of employees, etc.); also, describe the degree of supervision, indicating whether close supervision or general direction is involved, and categorize the physical conditions under which the supervision is given, such as in a laboratory or an office. Supervision of student employees should not be included in this section, but may be listed under Examples of Duties, if applicable.


Have full supervision over professional and classified staff members engaged in the performance of assigned duties in the Department of Information Resources Management.


EXAMPLES OF DUTIES: Please list and briefly describe several of the duties and responsibilities typically performed and assumed in this position. This list should not be restrictive but should be descriptive in such a manner as to provide concrete information representing examples of the actual work as well as the level of responsibility for the work being performed.


1) Provide innovative leadership, management, and direction for the Department of Information Resources Management operations, which include acquiring, processing, providing intellectual access, organizing, managing, and preserving physical and digital collections.


2) Align departmental planning, priorities, goals with strategic initiatives of the Libraries and the University.


3) Provide leadership in the analysis and application of new technologies to ensure efficient workflows. Maintain policies, procedures and sustainable practices for all units in the department. Ensure that goals and performance expectations are achieved.


4) Provide administrative oversight, including allocation and expenditure of the library materials budget.


5) Recommend new technical services strategies, processes, platforms, and tools that enhance the discoverability of research resources in all formats.



6) Maintain current knowledge of trends and best practices as they impact academic libraries, especially technical services and scholarly communications.


7) Provide training and orientation for new staff. Monitor training and support needs for all staff in the department as required in the changing environment of the library.


8) Participate in the Libraries’ assessment program by collecting, maintaining, and analyzing collection usage statistics for monthly reports as needed. Ensure transparency in sharing collection assessment activities to support data-driven decisions.


9) Oversee the accurate and timely availability of documentation for all procedures and processes.


10) Build and promote library-wide collaborations to inform discovery and access of resources through active engagement with staff across the Libraries. Coordinate workflow with other library departments, communicating departmental policies and procedures as needed, and soliciting relevant feedback.


11) Work creatively, collaboratively, and effectively to promote teamwork, diversity, equality, and inclusiveness within the UMass Amherst Libraries and the campus.


12) Participate in library-wide preservation activities.


13) Participate in the administration of the Library through membership on the Senior Management Group.


14) May be asked to represent the Libraries at Five College Committees, Boston Library Consortium Committees, or other selected professional meetings and conferences.


15) Perform other duties as assigned.


QUALIFICATIONS: Please indicate in a general way the knowledge, abilities, skills, education and experience necessary for any individual to assume this position. It is not the objective of this section to list any one person's specific personal traits and training. It is important to indicate, also, what degree of competence would be required (i.e., considerable education, extensive experience, working knowledge, etc.) to perform the duties and assume the responsibilities typical of this position.


1. Master's degree in library science – or equivalent degree – from a program accredited by the American Library Association, or its appropriate equivalent in librarianship from another country, or have appropriate equivalent experience.

2. Minimum of five years recent supervisory experience in this or a comparable research, academic or special library.

3. Demonstrated ability to establish work priorities, set performance expectations, achieve goals, and direct work in a high-production, rapidly evolving setting.

4. Excellent interpersonal, written, and oral skills, including presentation skills.

5. Proven ability to work effectively in a collaborative environment, including remaining calm under pressure.

6. Demonstrated ability to manage competing priorities in a positive, constructive, flexible, and cooperative manner.

7. Ability to respond effectively to changing needs and priorities showing initiative and flexibility.

8. Strong service ethic and the ability to interact effectively and work productively and collaboratively with a variety of colleagues and levels of staff.

9. Current knowledge of trends, developments, and best practices in technical services in the field (i.e., ERMs, discovery services, linked open data, RDA, integrated library systems, etc.).

10. Record of developing and implementing new ideas in a complex, knowledge-creating organization.

11 Budget management experience.

12. Ability to use technology in creative ways to solve problems and/or facilitate workflow.

13. Demonstrated ability to work creatively, collaboratively, and effectively and to promote teamwork, diversity, equality, and inclusiveness within the UMass Amherst Libraries and the campus.

14. Experience with collection assessment activities, including data analysis.

15. Understanding, appreciation of and experience with the goals of higher education.

16. Familiarity with usability testing preferred.

17. Experience working in a unionized environment preferred.



Last Edited: 27 June 2014