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About the Libraries » Employment Opportunities » Head of Library Human Resources and Organizational Development » Head of Library Human Resources and Organizational Development OFFICIAL DESCRIPTION

Head of Library Human Resources and Organizational Development OFFICIAL DESCRIPTION

UNIVERSITY OF MASSACHUSETTS

POSITION DESCRIPTION

 

NAME:	DEPARTMENT: Library	DATE: October 2012
STATE TITLE: Staff Associate	WORKING TITLE: Head of Library Human Resources and Organizational Development	POSITION LEVEL:    28

 

A.    GENERAL SUMMARY OF POSITION:

 

The Head of Library Human Resources and Organizational Development reports to the Director of Libraries and works in collaboration with Senior Management Group, supervisors and Staff Council to provide leadership, consultation and management of Human Resources and Organizational Development services and functions for the University Libraries’ librarians and the professional, paraprofessional and student staff.

 

1. EXAMPLES OF DUTIES: (Identify those duties that demand the greatest amount of time, attention, and are of key priority to the department.  Include any duties which present unusual physical requirements such as standing, walking, and exposure to chemicals, etc.)

 

Function as principal Library Human Resources and Organizational Development Officer – 80%

1. Advise Senior Management Group and supervisors in areas of recruitment and employment processes, employee relations, wage and salary administration, training, staff development, and workforce planning, to assure compliance with campus policy and utilizing best practices to achieve successful outcomes.  
2. Provide leadership and guidance to ensure uniform compliance with legal and regulatory requirements and campus policies, practices and procedures.
3. Provide guidance and advice to individual staff regarding campus and library HR policies and procedures.
4. Serve as primary liaison with the campus central HR office and primary resource for communication between the campus HR office and the Libraries’ staff.
5. In consultation with library management, lead the design, implementation, delivery and evaluation of programs and training opportunities, including:  new employee orientation; supervisor training; professional development opportunities; mentoring and other programs designed to fit the current, ongoing and future needs of all staff and librarians.
6. Provide advice and leadership in the development, design and implementation of effective staff performance planning and appraisal systems and processes within the context of the bargaining unit contracts.
7. Review and/or approve HR actions:  offers of employment, promotions, leaves of absence, merit and equity increases, reclassifications, terminations, reductions-in-force and other related actions.
8. Act as the primary liaison with bargaining units within the Libraries.
9. Provide leadership and guidance in the investigation and resolution of employee complaints and grievances.
10. Ensure appropriate procedures are followed in disciplinary matters.
11. Represent the University Libraries on personnel matters, including contract negotiations and grievance hearings.
12. Create, analyze and share various reports (e.g. hiring activity, employee movement, promotion, equity, turnover, etc.) needed to effectively manage the Libraries’ staffing activity.
13. Serve as an active participant and/or leader in Library committees, including Senior Management Group and Staff Council.
14. Effectively manage Library HR/Office staff members (3-5 members) in providing HR support services, including the maintenance of personnel files, compliance reports, internal controls documentation, Web-based policies and procedures manuals, and campus HR information.

 

Other library wide responsibilities – 20%

1. Advise the Director of Libraries in matters requiring confidentiality and discretion.  Act for the Director in matters requiring careful judgment and sensitivity.  Act as lead staff person in formulating, revising, disseminating and implementing library-wide policies, programs and procedures.  Interpret policies and procedures for students, faculty, staff and others as required.
2. Work collaboratively and cooperatively with the Assistant Director for Administrative Services in areas of overlapping responsibility, such as personnel budget, planning and operational problem solving.
3. Provide backup for the Assistant Director for Administrative Services, especially in the areas of building oversight and financial services. 

 

 

1. Participate in the administration of the Library through membership on Senior Management Group, Staff Council and on other standing or ad hoc committees.  Serve on appropriate University committees.  Represent the Libraries at selected, appropriate meetings and conferences.
2. Conduct research, engage in training and education sessions, and make inquiries in relevant subjects to keep abreast of current developments in management and personnel.
3. Perform other related duties as required.

 

C.    MINIMUM QUALIFICATIONS: (Minimum required level of education; required licenses; years and nature of related experience; unique requirements related to physical ability, travel, working evenings and weekends, etc.)

 

1. Bachelor’s degree (or equivalent education and training) in Business, Human Resources or a related field..
2. Minimum five years of diverse experience in human resources and personnel administration.
3. Strong interpersonal communication skills which demonstrate proactive relationship building and customer-focused problem solving.
4. Demonstrated leadership and staff management skills.
5. Excellent written and oral communication skills, including presentation skills.
6. Ability to take initiative, work independently, manage multiple priorities, follow through and meet deadlines.
7. Proven competence with spreadsheets, word processing, electronic calendars, and central data systems.
8. Ability to exercise extreme discretion and judgment in matters of a sensitive or confidential nature.
9. Commitment to inclusion and awareness and understanding of diverse thought, cultures, race, gender and other differences.
10. Commitment to staff development and engagement.
11. Knowledge of best practices in compensation and performance management.
12. Working knowledge of current human resources best practices and state/federal employment laws.

 

Desired:

1. Master’s degree in Business/Public Administration, Human Resources or related discipline.
2. Understanding, appreciation of and experience with the goals of higher education.
3. Reasonable knowledge of library policies and procedures.
4. Experience with organizational development and staff training.
5. Experience working in a unionized environment
6. Certification from Society of Human Resource Management (SHRM) as Professional in Human Resources (PHR) or Senior Professional in Human Resources (SPHR).

 

D.  SUPERVISION RECEIVED:  Perform independently, referring major personnel issues, significant problems, or major changes in policy to the Director of Libraries.

 

E.  SUPERVISION EXERCISED:

1. Number of non-student employees directly supervised:  1 classified
2. Number of non-student employees functionally  supervised:  1classified
3. Number of non-student employees indirectly supervised:  2 classified
4. Average number of student employees supervised at any given time:  2 (indirect)

 

 

Last Edited: 8 January 2013