UMass Amherst Site Search
Ask a Librarian Instant Message Phone Email Libraries
 |  Complete Hours
  • W.E.B. Du Bois Library  • 
  • Integrated Sciences and Engineering Library (ISEL)  • 
  • Learning Commons  • 
Library Catalog Databases My Library Accounts Refworks E-Journals
Quick Search
FindFind How Do IHow Do I ServicesServices CollectionsCollections About Us
Services » Ask a Librarian » IM

IM

Ask A Librarian
Instant Messenger Reference Service


Service Hours:
Monday-Thursday  8:30am - 9:00pm
Friday  8:30am - 6:00pm
Saturday  10:00am - 6:00pm Sunday 1:00pm - 9:00pm
~~~~~~~

To IM with a reference librarian at the Du Bois Library using another service:

AIM: dboisref
Yahoo: dboisref
MSN: dboisref@hotmail.com
Gtalk: dboisrefim@gmail.com

Please note: IM questions are taken on a first-come-first-served order. During busy times it may take longer to answer your IM if staff are busy helping patrons in-person at the Reference & Research Assistance Desk.

As an alternative to using IM Reference Service, you may email a librarian, call the Reference Desk at 413.545.0150, or visit the Reference Desk for assistance.

When the IM Reference Service is closed, non-librarian staff at the LC Desk  can provide basic support and information.


To IM Staff at the Learning Commons Desk using another service:

AIM: LCDesk
Yahoo: Learning_Commons
MSN: Learning_Commons
@hotmail.com
GTalk: umasslearningcommons
@gmail.com
ICQ: 330817248


 

 

 

 

 

 

 

 

Last Edited: 21 September 2009

© 2008 University of Massachusetts Amherst. Site Policies.
This site is maintained by UMass Amherst Libraries.
University of Massachusetts Amherst
Amherst, MA 01003-9275
(413) 545-0150  |  Comments?