Ask A Librarian
Instant Messenger Reference Service

Service Hours: Monday-Thursday  8:30am - 9:00pm Friday  8:30am - 6:00pm Saturday  10:00am - 6:00pm Sunday  1:00pm - 9:00pm ~~~~~~~ To IM with a reference librarian at the Du Bois Library using another service: AIM: dboisref Yahoo: dboisref MSN: dboisref@hotmail.com Gtalk: dboisrefim@gmail.com

Please note: IM questions are taken on a first-come-first-served order. During busy times it may take longer to answer your IM if staff are busy helping patrons in-person at the Reference & Research Assistance Desk.

As an alternative to using IM Reference Service, you may email a librarian, call the Reference Desk at 413.545.0150, or visit the Reference Desk for assistance.

When the IM Reference Service is closed, non-librarian staff at the LC Desk  can provide basic support and information.

To IM Staff at the Learning Commons Desk using another service: AIM: LCDesk Yahoo: Learning_Commons MSN: Learning_Commons @hotmail.com GTalk: umasslearningcommons @gmail.com ICQ: 330817248