Learning Commons Assessment
Includes observational use data, a focus group report, usage survey results, and other assessment information.

LibQUAL+™ Spring 2007 Survey
Includes results and a FAQ about LibQual+™, the web based survey developed by the Association of Research Libraries (ARL) that measures the quality of library services.  2004 LibQUAL+ results are also available.

Cycles Survey 2004
The Cycles survey examines levels of satisfaction with student services and the general quality of life on campus.  Responses to questions about satisfaction with “Library resources (electronic and paper)” and satisfaction with “Services provided by the libraries” are cross tabulated by major, year, number of papers written in a term, writing clearly and effectively and more.  The survey was administered by Student Assessment, Research, and Evaluation Office (SAREO)  for Five Colleges in conjunction with and support from the five campuses. Contact  Office of Academic Planning and Assessment (OAPA) for further information (413) 545-2564.                              .
2004 Cycles Survey library satisfaction data cross tabulated by multiple attributes (pdf 118kb)
2004 Cycles Survey Instrument (pdf 45kb)

Association of Research Libraries (ARL) Statistics
UMass Amherst Annual Library Statistics 2006 (pdf 9kb)
UMass Amherst Annual Library Statistics 1997-2006 (pdf 10kb)
Selected Expenditure Charts covering a 10 year period (pdf 27 kb) 3 pages
ARL Statistics Interactive Web Site – Includes current and historical data on collections, staffing, expenditures, library services, etc. Users can review library data collected by ARL, generate rankings of institutions by selected criteria, create graphs from the data, download the data by year in spreadsheet format and more.

Evaluation and Suggestions for Effective and Sustainable Assessment - University of Massachusetts Amherst Libraries
Report (word doc 47kb) by Jim Self and Steve Hiller, Visiting Program Officers, Association of Research Libraries, November 2005

Library Assessment Committee
Committee charge and members

For more information about Library assessment contact Rachel Lewellen, Assessment Librarian 545-3343.