• Reference Desk Service: The Reference Desk is located on the Main (one floor below the Entrance) Level of the W.E.B. Du Bois Library. Trained library staff will assist you 8 am - 9 pm Monday through Thursday, 8 am - 6 pm Friday, 10 am - 6:30 pm Saturday, and 10 am - 9:30 pm Sunday. By phone, call (413) 545-0150.
• Email Reference Service: A Reference Librarian will answer your factual questions, advise you on your research, or answer questions about library services by email within 48 hours. Send an email question from http://www.library.umass.edu/ask/.
• Individual Research Consultations: For individual assistance on extended research projects, take advantage of our Research Consultation Service.
• Chat Reference Service:  UMass Librarians answer your reference questions or guide you in your research through a chat interface from 1 - 5 pm Monday through Friday. Extended hours are offered during peak times at http://www.library.umass.edu/ask. A librarian from any one of the five campuses of the UMass system may come online to chat with you in real-time. 
• Interlibrary Loan Service: ILL obtains books, journal articles, and other library materials for you when the item is not owned by our Library. Check the Library Catalog first, then submit an ILL request at http://www.library.umass.edu/cm/ill/.
• Tutorial: Library staff created the self-paced, interactive MERLIN tutorial to teach you how to conduct library research.

These tools will help you find out about CAREERS:

• Occupational Outlook Handbook, U.S. Department of Labor, Bureau of Labor Statistics (http://www.bls.gov/oco/) The Occupational Outlook Handbook describes what workers do on the job, working conditions, the training and education needed, earnings, and expected job prospects in a wide range of occupations. 
• Career Information Center (Ref. HF5382.5.U5 C32 1999, 7th ed., 13 vols.)
• Encyclopedia of Careers and Vocational Guidance (Ref HF5381.E52 2000, v. 1-4)
• Career Guide (Ref HF5382.5.U5 D86 2002)
• Encyclopedia of Associations (Ready Ref. HS17.G332 38th ed.) Discover the associations for a specific field and their publications.
• Career and Job Hunting Resources in the Library  An extensive list of books available at UMass Amherst Libraries!
• Colleges and Rankings Guide Library web page with links to college information and rankings.
• Career Resources Library of the Campus Career Network
• Reference Books for Business Career Research For careers in business. Compiled by UMass Amherst Libraries' Business Reference Librarian.

These resources can be accessed from almost any computer on campus! 

You must have a UMass Access account (http://www.oit.umass.edu/accounts/) from the Office of Information Technologies to access our online resources remotely. If accessing a database from off campus, click on the database link from the Library's Databases by Title list (http://www.library.umass.edu/research/bytitletxt.html) and enter your OIT username and password when prompted.

Some databases (For a complete list, go to Databases by title list.)
Infotrac (http://www.library.umass.edu/research/html/infotrak.htm) A group of periodical indexes for scholarly and popular subjects, with many articles in full-text.
Expanded Academic Index ASAP (http://www.library.umass.edu/research/html/asap.html), 1980- Articles in 1500+ scholarly journals and general interest magazines in the humanities, social sciences, and general sciences. Use the limit feature to restrict the search to articles in refereed journals or in a particular journal. (Search Tip: Use a "*" for root endings.)

JSTOR (http://www.library.umass.edu/research/html/jstor.html) JSTOR is a full-text online collection of about 160 core scholarly journals from their first issues to between two and five years prior to the present. The journals included are listed in and linked from the UMass Library Catalog. (Search Tips: You must choose a group of journals by subject to search. In advanced search, search elements must be in quotation marks. Use a "+" for simple plurals.)

Lexis-Nexis Academic Universe (http://www.library.umass.edu/research/html/lexus.html) Full-text news, business, legal, medical, and reference articles. Includes U.S. and foreign newspapers, trade publications, newsletters, news wires, radio/TV news transcripts, company financial reports, polls and surveys, state and country profiles, state and federal laws, and court decisions. (Search Tip: Use a "!" for root endings.)

• Campus Career Network (http://www-ccn.acad.umass.edu/) website has many useful links
• The Pink Sheet is the Floor Directory to the W.E.B. Du Bois Library Building.
• The UMass Access Account entitles you to use the OIT/PCCO computer labs on campus and on the 7th and 16th floors and in the Calipari Room of the Library. These labs offer free printing and Microsoft Office software .
• Copying anywhere in the Library and Printing from the computers on the Main Level are paid for with the UCard (student ID card) with an account. Accounts are set up in the Franklin Dining Hall ID card office or at the UCard web page (http://www.umass.edu/ucard/). If you have an active account, you may add money (bills) to it at the black machine near the copiers and printers in the Reference Area of the Main Level. Guest UCards are available from the same machine for $1 plus whatever money you put on the card. Copies cost 10 cents while print-outs cost 15 cents per page. Some copy machines take change and bills, but the printers only operate from the UCard or Guest UCard.
• If you have to retrieve a journal article from a printed journal owned by the library, obtain the call number with a Journal Title search  in our Library Catalog. Write down the volume, issue, date, and page numbers along with the title and call number for the journal. If you need an issue that was published in 1995 or more recently, it will be located on the 2nd floor of the library. An issue from the past year will be on the Current Periodicals side of the floor in the loose issues (by call number). Older issues will be on the Bound Side in the big volumes (again by call number). Issues from before 1995 are shelved with the books with that call number on the correct floor according to the Pink Sheet.