You need an OIT computer account (sometimes
referred to as an UMAccess Remote PPP account.) Your library barcode
on your student ID will not work. For more information about getting
or using an OIT account see: http://www.oit.umass.edu/accounts/new.html,
call (413) 545-9400 or complete an OIT
Help Desk Form.
If you are connecting to online library resources
via your UMass dialup/PPP
account (http://www.oit.umass.edu/accounts/), you will not be prompted
for your account username and password.
Please Note: Until the Spring 2004 semester,
students registered in an UMassAmherstOnline or UMass Amherst Continuing
Education Online course will receive an OIT account only if arrangements
have been made by the course's faculty. If you are taking an online course
which requires an account, contact your faculty.
How do I access the databases with an UMAccess
Account?
Any member of the UMass Amherst community with a valid
OIT UMAccess account can access research databases through any Internet
Service Provider (such as AOL or EarthLink) using a recent version of
Netscape Navigator or Internet Explorer. The browser must allow cookies
so that the login can be remembered during the session.
To access our databases from off-campus:
- Go to the Database Locator
- Identify the database of choice (e.g., Expanded Academic ASAP)
- A window should pop up asking for a username and password
- Type in a valid UMAccess username and password
- Click Login
You should then be allowed to access your chosen database.
The login will be remembered for the session, but will time out if there
are 30 minutes of inactivity. If the computer is vacated, please close
the browser window to terminate the session and to make the session
cookie carrying the login information go away. Other restricted
e-resources may be found in the Library Catalog or in other locations
on the Library's web pages. Clicking on those links will also bring
up a login for off-campus users.
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I am using my OIT account and I'm still blocked
from searching the database I want. What should I do?
You may be blocked for several reasons:
— Many databases require that your browser is
cookie-enabled (see below for instructions.)
— Some databases use JavaScript or JavaTM,
and these must be enabled on your browser (see below
for instructions.)
— If you are using Internet Explorer, your browser
security must be set to medium-low or lower. PLEASE NOTE: When you have
finished searching the databases, you should return your browser security
settings to their previous levels (we recommend medium or high,) close
your browser, and restart it before you continue visiting web sites
or reading your e-mail.
— If you are using AOL as your Internet Service
Provider, you may be more successful if you launch a new Internet Explorer
or Netscape browser window.
— A few databases require additional passwords.
Contact the W.E.B. Du Bois Library Reference Desk for further assistance:
413-545-0150 or http://www.library.umass.edu/ask/
— If you have changed
your OIT account password, make sure you enter your UMAccess password.
This may be your original password.
If you have made the previously mentioned adjustments
and you are still having difficulty, send an e-mail to database
help. To help us help you more quickly, PLEASE include the following:
- database or online journal you are trying to search,
- what browser you are using, and
- the error message you see, if any.
What is a cookie?
A cookie is a text message conveyed from a Web server
to a Web browser. The message is stored on your hard drive, and it sends
information to the Web server about what you are doing while you are
at that site.
The Library databases employ session cookies which
function only for the duration of your current connection to the database.
The cookie transmits transaction history and authentication data from
your browser to the database server.
For more information about cookies and security, see
How do I enable cookies?
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NETSCAPE
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6.x
- Select "Internet Options" from the Tools Menu.
- Go to Privacy (tabs).
- Adjust preset settings so that cookies are enabled or click on
"Advanced" to customize settings.
- Click "OK" for each window and click "Refresh"
on the browser menu when you return to the page.
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7.x
- Select "Preferences" on the "Edit"
menu.
- Click the arrow next to "Privacy & Security."
- Select "Cookies."
- Choose "Enable all cookies."
- Click "OK" and then click "Refresh" on the
browser menu when you return to the web page.
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5.x
- Select "Internet Options" from the Tools menu.
- Click on the "Security" tab.
- Click on the "Custom Level" button.
- Scroll down to the "Cookies" section.
- To enable: Set "Allow cookies that are stored on your computer"
to "Enable."
- Set "Allow per-session cookies" to "Enable."
- Click "OK" and click "Refresh" on the browser
menu when you return to the page.
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6.x
- Select "Preferences" on the "Edit" menu.
- Click on the arrow next to "Advanced" in the left hand
menu and click "Cookies."
- Select "Enable all cookies" or "Enable cookies"
for the originating website only.
- Click "OK" and then click "Refresh" on the browser
menu when you return to the web page.
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4.x
- Select "Internet Options" from the View menu.
- Click on the "Advanced" tab.
- Scroll down to find "Cookies" within the "Security"
section.
- To enable: Select "Always accept cookies."
- Click "OK" and click "Refresh" on the browser
menu when you return to the page.
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4.x
- Select "Preferences" from the Edit menu.
- Find the "Cookies" section in the "Advanced"
category.
- To enable: Select "Accept all cookies" or "Enable
all cookies."
- Click "OK" and then click "Refresh" on the browser
menu when you return to the web page.
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How do I enable JavaTM
and JavaScript?
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INTERNET EXPLORER 4.X AND HIGHER
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NETSCAPE COMMUNICATOR (NAVIGATOR
4.5 AND HIGHER)
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Internet Explorer supports JavaScript.
- Test for Java. See if you can load a java applet of this magic
cube or UMass logo.
- If you don't see the cube or puzzle, you will need to download an
updated Java plug-in for Windows (JVM.) Download
file from Sun
- After installation of the Java plug-in, try to load the puzzle or
magic cube Java applet again.
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Select "Preferences" from the "Edit" menu.
- Select "Advanced."
- Make sure the "Enable Java" and "Enable JavaScript"
boxes are checked.
- Click "OK."
- Select "About" option. If there are several, choose the
one about your browser. A screen will appear that shows your browser
name and version.
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