The University of Massachusetts Amherst

3D Printing Service

DML hdr 3DprintInfo

In a Nutshell

Traditional printing lays down a layer of ink to produce an image or text on paper.  3D printers like our MakerBot Replicator (5th Generation) lay down heated plastic in layers to create three dimensional objects.  With this technology, patrons can create prototypes, replacement parts, and final products.  Participants can print objects from self-created model, 3D scan, photographs, purchased models, or free-to-use 3D models found at online 3D model libraries such as MakerBot’s Thingiverse.  Our 3D printer doesn’t create industrial quality products, so please use caution to avoid injury.

About the service

Our 3D printing services include required consultation before we print, evaluation of submitted 3D models, print processing, 3D object printing, and basic clean up.  

    1. 3D Printing is limited to the UMass Campus population (students, staff, faculty, etc). 
    2. Consultations discussing the 3D printing process, software, 3D modeling, and post processing are available to the campus population and public. 
    3. File Format:  .STL or .OBJ.
    4. Consultations:
        1. Available for 3D print requests, software, design, and post processing.
        2. Consultations will occur via Zoom (video call software).
        3. Consultation appointments may need to be rescheduled.
    5. Print cost and a time estimate will be provided during the consultation. 
    6. If a print request is made for a previously printed part that has a minor modification, a new consultation isn’t required.  Contact 3D printing staff for assistance. 

Pricing and payment

    • Pricing is a per gram model.  Prices vary depending on material requested. Please visit our materials page for more information.
    •  Estimates are calculated prior to printing. Refunds are offered only if there is a operator or printer malfunction.
    • Maximum print size for MakerBot Replicator is 9.9" L x 7.8" W x 5.9" H.
    • Maximum print size for MakerBot Z18 is 11.8" L x 12.0" W x 18.0" H 
    • Payment is made using a UCard or guest UCard.   UCard website (check balance, create debit account, add value, more)

To make an appointment

    • Go to our Consultation Request page and view available appointments on the calendar; fill out the form under the calendar to request a time. 

Submit a Request

Before your appointment

    • Important! Appointments are tightly scheduled. If you arrive more than 10 min late, the appointment may need to be rescheduled.
    • Plan ahead:   Requests made over the weekend will be answered Monday. Allow extra time in the event of unforeseen delays. 
    • Format your file: Accepted file types are .stl and .obj.  
    • Check the geometry of the file to avoid print fails:
      • Make sure the 3D model is a solid object. When the faces are not fully closed, they produce gaps or holes in the model and those holes and gaps will keep the model from printing correctly.  
      • Check that polygonal normals are aligned properly

For more information:


Contact Us

Phone: 413-545-6258

Digital Media Lab
W.E.B. Du Bois Library, 3rd Floor
University of Massachusetts Amherst
154 Hicks Way
Amherst, MA 01003