Differences
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license_violation_procedures [2025/08/20 17:36] 172.24.102.139 [License Violation Procedures] |
license_violation_procedures [2025/08/20 17:42] (current) 172.24.102.139 [Lift block on IP] |
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| Violations are reported by vendors to us via email or to DBHelp. The IP address and timestamp of violation are often noted. Sometimes a vendor includes their logs containing the information. | Violations are reported by vendors to us via email or to DBHelp. The IP address and timestamp of violation are often noted. Sometimes a vendor includes their logs containing the information. | ||
| - | Our proxy server address is 128.119.168.112. | + | Our proxy server address is 128.119.201.53. This is the external IP address. |
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| ====Lift block on IP==== | ====Lift block on IP==== | ||
| - | Using a FTP client (preferably WinSCP- Put in a SysHelp Ticket to have it installed on your machine) access the Proxy Server. | + | Using a FTP client (preferably WinSCP, put in a SysHelp Ticket to have it installed on your machine) access the EZProxy server. |
| - | * The Username and Password can be obtained from Scott, Kat, or Jack. | + | * The Username and Password can be obtained from Jaime or Margaret. |
| * Once logged in, Identify the user.txt file in the main directory. | * Once logged in, Identify the user.txt file in the main directory. | ||
| * There are a couple old files and backups that are not used anymore. Make sure you select the correct one. | * There are a couple old files and backups that are not used anymore. Make sure you select the correct one. | ||
