====== SFX Down ====== Instructions for reporting SFX failures to ExLibris and the UMass Libraries community. When any SFX component affecting end-users is not functioning, including the A-Z list or SFX menus, there are specific reporting procedures. **For the most up to date procedures**, please view the [[https://docs.google.com/document/d/1TVhBnfQkuADPc8l8UmGFzIzD-4odKVTUK607FX4x2TE/edit?usp=sharing | Updated SFX Down documentation.]] You will need to be logged into your UMass Amherst email account to view the document. Everyone logged into an @umass.edu domain account has view access. **Also See:** * [[SFX Cron Jobs]] * [[SFX Renewals]] * [[SFX Routine Maintenance]] * [[SFX sid List]] * [[SFX Targets - Activating]] * [[SFX Update Procedures]] ---- //[[jmulvaney@library.umass.edu|Primary contact: Jack Mulvaney]]//