IRM accepts requests for special projects on a routine basis. 

Project requests should be submitted through the LibWire ticket system, specifically as an [[http://intranet.library.umass.edu/intranet/SupportDesk/view.cfm?MenuID=27&action=Create&FormID=7|Aleph Help Form]] or [[http://intranet.library.umass.edu/intranet/SupportDesk/view.cfm?MenuID=27&action=Create&FormID=7|Discovery Systems Help Form]]. 

Once a ticket is opened, it is reviewed by IRM leadership for prioritization and assigned to an IRM staffer as appropriate. 

Materials should not be brought directly to IRM. Once a ticket is assigned, IRM will coordinate movement of materials if this is necessary to process the request.

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