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known_issues_with_accessing_e-resources [2017/11/30 13:15]
nwashburn [Broken link report from umass instance]
known_issues_with_accessing_e-resources [2018/01/05 09:20] (current)
cturner
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   * If the Target URL link does not work, look at the [[http://​alcme.oclc.org/​openurl/​docs/​pdf/​openurl-01.pdf|OpenURL]] and pull out the journal title, volume/​issue/​year,​ article author and article title. See if you can navigate to the article starting from the [[http://​sfxhosted.exlibrisgroup.com/​umass/​az/​|Journals A-Z list]]. If you can navigate to the article, send the user the article URL and PDF. If you cannot get to the article, direct the user to our [[http://​www.library.umass.edu/​services/​borrowing/​interlibrary-loan-and-document-delivery/​|ILL service]].   * If the Target URL link does not work, look at the [[http://​alcme.oclc.org/​openurl/​docs/​pdf/​openurl-01.pdf|OpenURL]] and pull out the journal title, volume/​issue/​year,​ article author and article title. See if you can navigate to the article starting from the [[http://​sfxhosted.exlibrisgroup.com/​umass/​az/​|Journals A-Z list]]. If you can navigate to the article, send the user the article URL and PDF. If you cannot get to the article, direct the user to our [[http://​www.library.umass.edu/​services/​borrowing/​interlibrary-loan-and-document-delivery/​|ILL service]].
   * Sometimes the OpenURL only contains a PubMed ID, which is at the end of a string like "​sid=Entrez%3APubMed&​id=pmid%3A28984760"​. To find the citation for this, go to [[http://​www.library.umass.edu/​cgi-bin/​iww/​ndluse.cgi?​uuid=c06d9a6c-d2eb-102a-9080-001143eb18be|Pubmed]] and put the PubMed ID # - everything after the capital A - in the search box, e.g. "​28984760"​. This will give you the citation from which to trace journal and article using the [[http://​sfxhosted.exlibrisgroup.com/​umass/​az/​|Journals A-Z list]].   * Sometimes the OpenURL only contains a PubMed ID, which is at the end of a string like "​sid=Entrez%3APubMed&​id=pmid%3A28984760"​. To find the citation for this, go to [[http://​www.library.umass.edu/​cgi-bin/​iww/​ndluse.cgi?​uuid=c06d9a6c-d2eb-102a-9080-001143eb18be|Pubmed]] and put the PubMed ID # - everything after the capital A - in the search box, e.g. "​28984760"​. This will give you the citation from which to trace journal and article using the [[http://​sfxhosted.exlibrisgroup.com/​umass/​az/​|Journals A-Z list]].
-  * Alternatively,​ the following ​prefix, http://​sfxhosted.exlibrisgroup.com/​umass? ​can be attached ​at the beginning of the '​OpenURL:'​ text, beginning with whatever is after the colon, such as "​genre..."​ in the example below, then '​search'​ in Firefox, etc. This will create a URL for the SFX menu, complete with citation information. +  * Alternatively, ​you can attach ​the prefix, ​"http://​sfxhosted.exlibrisgroup.com/​umass?​" ​at the beginning of the '​OpenURL:'​ text, beginning with whatever is after the colon, such as "​genre..."​ in the example below, then '​search'​ in Firefox, etc. This will create a URL for the SFX menu, complete with citation information. 
-  * http://sfxhosted.exlibrisgroup.com/umass?​genre=article&​...+  * If the full-text of an article is not available, provide the user with a link to our ILL/​Document Delivery service, ​http://www.library.umass.edu/​services/​borrowing/​interlibrary-loan-and-document-delivery/,​ and suggest that they request the article.
  
 ===== User can't connect to a specific resource ===== ===== User can't connect to a specific resource =====
known_issues_with_accessing_e-resources.txt · Last modified: 2018/01/05 09:20 by cturner
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