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license_violation_procedures [2020/10/15 22:03] jmulvaney [Report account to OIT] |
license_violation_procedures [2020/10/28 15:14] jaimetaylor |
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- Identify the compromised account. | - Identify the compromised account. | ||
- Temporarily block the IP. | - Temporarily block the IP. | ||
- | - Report account to [[mailto: abuse@oit.umass.edu|abuse@oit.umass.edu]] | + | - Report account to [[mailto: abuse@umass.edu|abuse@umass.edu]] |
- Respond to vendor letting them know you have blocked and reported the account. | - Respond to vendor letting them know you have blocked and reported the account. | ||
- OIT will respond telling you they have reset the account's password. Once you have received this notification lift the block on the account. | - OIT will respond telling you they have reset the account's password. Once you have received this notification lift the block on the account. |