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| Both sides previous revision Previous revision Next revision | Previous revision Last revision Both sides next revision | ||
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license_violation_procedures [2023/02/07 15:18] 128.119.202.179 [Report account to OIT] |
license_violation_procedures [2023/02/07 15:19] 128.119.202.179 [Report account to OIT] |
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| We have identified the offending user id and placed a deny request in our proxy. Our University IT is forcing a reset of their password. Please lift any blocks against our IP address. | We have identified the offending user id and placed a deny request in our proxy. Our University IT is forcing a reset of their password. Please lift any blocks against our IP address. | ||
| - | ==NOTE: IT needs the following information to identify an on-campus user (that is, not going through the proxy server):== | + | ==NOTE: IT needs the following information to identify an on-campus user (when the traffic is coming from an on-campus IP address & not through the proxy server):== |
| You will need to ask the vendor for this information, as some vendors do not include all of it in the logs they send. | You will need to ask the vendor for this information, as some vendors do not include all of it in the logs they send. | ||
| * The dates, times the incident took place, and the timezone of this date & time information. | * The dates, times the incident took place, and the timezone of this date & time information. | ||
