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+ | ====== Metadata Help LibAnswers Queue ====== | ||
- | Site URL: | + | **Site URL** https://libanswers.library.umass.edu/ |
- | https://libanswers.library.umass.edu/ | + | * Login by clicking the URL, then scroll to the bottom of the page and click on "Login to LibApps" (in small print) |
- | + | ||
- | Logging In: | + | |
- | Click the URL above, then use the "Login to LibApps" link at the bottom of the page. | + | |
- | + | ||
- | Email address: MetadataHelp@umass.libanswers.com | + | |
- | + | ||
- | Answering tickets training document: https://drive.google.com/file/d/1m-MZATuhQ4eUZGphmkHWvMr1xKDQ4P9p/view?usp=sharing | + | |
- | + | ||
- | Getting started guide: | + | |
- | http://support.springshare.com/libanswers/newsystem | + | |
- | + | ||
- | Documentation: | + | |
- | http://support.springshare.com/libanswers | + | |
+ | **Email address for patrons** | ||
+ | * MetadataHelp@umass.libanswers.com | ||
+ | **Resources** | ||
+ | * [[https://drive.google.com/file/d/1m-MZATuhQ4eUZGphmkHWvMr1xKDQ4P9p/view?usp=sharing|Answering tickets training document]] | ||
+ | * [[http://support.springshare.com/libanswers|Documentation]] | ||
+ | * [[http://support.springshare.com/libanswers/newsystem|Getting started guide]] | ||
+ | **Schedule** | ||
+ | * Monday: Ann | ||
+ | * Tuesday: Jennifer | ||
+ | * Wednesday: Sharon | ||
+ | * Thursday: Heather | ||
+ | * Friday: Meghan | ||