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metadata_help_libanswers [2020/02/03 10:42]
mbanach
metadata_help_libanswers [2020/12/15 12:56]
mbanach
Line 1: Line 1:
-====== Metadata Help LibAnswers ======+====== Metadata Help LibAnswers ​Queue ======
  
  
-Site URL+**Site URL** https://​libanswers.library.umass.edu/​ 
-https://​libanswers.library.umass.edu/​+  * Login by clicking the URL, then scroll to the bottom of the page and click on "Login to LibApps"​ (in small print)
  
-Logging In: +**Email address ​for patrons** 
-Click the URL above, then use the "Login to LibApps"​ link at the bottom of the page. +  * MetadataHelp@umass.libanswers.com
- +
-Email addressMetadataHelp@umass.libanswers.com +
- +
-Answering tickets training document: https://​drive.google.com/​file/​d/​1m-MZATuhQ4eUZGphmkHWvMr1xKDQ4P9p/​view?​usp=sharing +
- +
-Getting started guide: +
-http://​support.springshare.com/​libanswers/​newsystem +
- +
-Documentation:​ +
-http://​support.springshare.com/​libanswers +
- +
-Monday: Ann +
- +
-Tuesday: Jennifer +
- +
-Wednesday: Diana +
- +
-Thursday: Meghan +
- +
-Friday: Lucy+
  
 +**Resources**
 +  * [[https://​drive.google.com/​file/​d/​1m-MZATuhQ4eUZGphmkHWvMr1xKDQ4P9p/​view?​usp=sharing|Answering tickets training document]]
 +  * [[http://​support.springshare.com/​libanswers|Documentation]]
 +  * [[http://​support.springshare.com/​libanswers/​newsystem|Getting started guide]]
  
 +**Schedule**
 +  * Monday: Ann
 +  * Tuesday: Jennifer
 +  * Wednesday: Sharon
 +  * Thursday: Heather
 +  * Friday: Meghan
  
metadata_help_libanswers.txt · Last modified: 2021/02/02 18:18 by mbanach
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