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metadata_help_libanswers [2020/07/24 19:55] annk |
metadata_help_libanswers [2021/02/02 23:18] mbanach |
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* Login by clicking the URL, then scroll to the bottom of the page and click on "Login to LibApps" (in small print) | * Login by clicking the URL, then scroll to the bottom of the page and click on "Login to LibApps" (in small print) | ||
- | **Email address for patrons** MetadataHelp@umass.libanswers.com | + | **Email address for patrons** |
+ | * MetadataHelp@umass.libanswers.com | ||
**Resources** | **Resources** | ||
- | * [[https://drive.google.com/file/d/1m-MZATuhQ4eUZGphmkHWvMr1xKDQ4P9p/view?usp=sharing|Answering tickets training document]] | + | * [[https://drive.google.com/file/d/1xGOlahNgsWOayk6zHSJ9PlOZaszb7p5d/view?usp=sharing|Answering tickets training document]] |
* [[http://support.springshare.com/libanswers|Documentation]] | * [[http://support.springshare.com/libanswers|Documentation]] | ||
* [[http://support.springshare.com/libanswers/newsystem|Getting started guide]] | * [[http://support.springshare.com/libanswers/newsystem|Getting started guide]] | ||
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* Monday: Ann | * Monday: Ann | ||
* Tuesday: Jennifer | * Tuesday: Jennifer | ||
- | * Wednesday: Diana | + | * Wednesday: Sharon |
- | * Thursday: Meghan | + | * Thursday: Heather |
- | * Friday: Lucy | + | * Friday: Meghan |