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metadata_help_libanswers [2020/01/31 20:57] mbanach |
metadata_help_libanswers [2021/02/02 23:18] (current) mbanach |
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| - | ====== Metadata Help LibAnswers ====== | + | ====== Metadata Help LibAnswers Queue ====== |
| - | Site URL: | + | **Site URL** https://libanswers.library.umass.edu/ |
| - | https://libanswers.library.umass.edu/ | + | * Login by clicking the URL, then scroll to the bottom of the page and click on "Login to LibApps" (in small print) |
| - | + | ||
| - | Logging In: | + | |
| - | Click the URL above, then use the "Login to LibApps" link at the bottom of the page. | + | |
| - | + | ||
| - | Email address: MetadataHelp@umass.libanswers.com | + | |
| - | + | ||
| - | Answering tickets training document: https://drive.google.com/file/d/1m-MZATuhQ4eUZGphmkHWvMr1xKDQ4P9p/view?usp=sharing | + | |
| - | + | ||
| - | Getting started guide: | + | |
| - | http://support.springshare.com/libanswers/newsystem | + | |
| - | + | ||
| - | Documentation: | + | |
| - | http://support.springshare.com/libanswers | + | |
| + | **Email address for patrons** | ||
| + | * MetadataHelp@umass.libanswers.com | ||
| + | **Resources** | ||
| + | * [[https://drive.google.com/file/d/1xGOlahNgsWOayk6zHSJ9PlOZaszb7p5d/view?usp=sharing|Answering tickets training document]] | ||
| + | * [[http://support.springshare.com/libanswers|Documentation]] | ||
| + | * [[http://support.springshare.com/libanswers/newsystem|Getting started guide]] | ||
| + | **Schedule** | ||
| + | * Monday: Ann | ||
| + | * Tuesday: Jennifer | ||
| + | * Wednesday: Sharon | ||
| + | * Thursday: Heather | ||
| + | * Friday: Meghan | ||
