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| Instructions for reporting SFX failures to ExLibris and the UMass Libraries community. When any SFX component affecting end-users is not functioning, including the A-Z list or SFX menus, there are specific reporting procedures. | Instructions for reporting SFX failures to ExLibris and the UMass Libraries community. When any SFX component affecting end-users is not functioning, including the A-Z list or SFX menus, there are specific reporting procedures. | ||
| - | **For the most up to date procedures**, please view the [[https://docs.google.com/document/d/1TVhBnfQkuADPc8l8UmGFzIzD-4odKVTUK607FX4x2TE/edit?usp=sharing | Updated SFX Down documentation.]] You will need to be logged into your UMass Amherst email account. Everyone logged into an @umass.edu domain account has view access. | + | **For the most up to date procedures**, please view the [[https://docs.google.com/document/d/1TVhBnfQkuADPc8l8UmGFzIzD-4odKVTUK607FX4x2TE/edit?usp=sharing | Updated SFX Down documentation.]] You will need to be logged into your UMass Amherst email account to view the document. Everyone logged into an @umass.edu domain account has view access. |
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| //[[cknapp@library.umass.edu|Primary contact: Catherine Knapp]]// | //[[cknapp@library.umass.edu|Primary contact: Catherine Knapp]]// | ||
