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sfx_renewals [2019/03/12 19:01]
jmulvaney [SFX Renewals Procedure]
sfx_renewals [2019/03/12 19:09]
jmulvaney [Individual eJournal Renewals]
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 ==== Individual eJournal Renewals ==== ==== Individual eJournal Renewals ====
-Text +eJournal renewals are the most standard work in SFX, and occur during the Summer and Winter renewal push. They are straightforward,​ and relatively easy to process. 
-  * Text +  * Wait for a notification in your CORAL Queue 
-  * Text +  * Assuming the Target name is in CORAL, use it to find the eJournal OP. 
 +      * If it isn't, do an object search by title or ISSN (Print) and then put it in CORAL! (Only the publisher target, not any aggregator targets) 
 +  * Check the Target Service Level to make sure the settings correctly reflect the acquisitions status. 
 +  * Check the Target Level to make sure ILL rights are correct, and that a local name (if present) reflects the resource correctly. 
 +  * Check the Object Portfolio to make sure everything looks right. 
 +  * Check linking for the resource. 
 +      * Once everything is all set, you can mark your step complete in Coral. Leave notes as needed. 
 +  * **If there is an issue with Access** 
 +      * Make sure that you're where you expect to be. If it's a nonexistent page, poke around on the eJournal site to see if maybe the pages have shifted. 
 +          * If they have, put in a Support Case. 
 +      * Make sure that we paid for the resource 
 +          * If we have not, tell Judy. 
 +      * Check EBSCONet if it is an EBSCO paid resource to confirm what our access should be. Check Highwire if it is on that platform. 
 +          * A quick search of ELERES is also helpful, or asking Judy/Scott about if there were issues. 
 +      * Use the Debugging tool to make sure the URL that you are being sent to from the target on the SFX menu is correct. 
 +          * If it is not put in a Support Case. 
 +      * Since it is a renewal, and if we have paid, and the URL is correct, the problem with linking is most likely due to an error in SFX. Put in a Support Case to ExLibris to alert them to the issue.
  
 ==== eJournal Package Renewals ==== ==== eJournal Package Renewals ====
sfx_renewals.txt · Last modified: 2020/03/06 16:35 by jmulvaney
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