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special_processing_requests_priorities [2017/01/18 09:34]
skrash
special_processing_requests_priorities [2019/01/07 12:20] (current)
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 IRM accepts requests for special projects on a routine basis. ​ IRM accepts requests for special projects on a routine basis. ​
  
-Project requests should be submitted through the LibWire ticket system, specifically as an Aleph or Discovery ​help ticket+Project requests should be submitted through the LibWire ticket system, specifically as an [[http://​intranet.library.umass.edu/​intranet/​SupportDesk/​view.cfm?​MenuID=27&​action=Create&​FormID=7|Aleph Help Form]] ​or [[http://​intranet.library.umass.edu/​intranet/​SupportDesk/​view.cfm?​MenuID=27&​action=Create&​FormID=7|Discovery ​Systems Help Form]]
  
 Once a ticket is opened, it is reviewed by IRM leadership for prioritization and assigned to an IRM staffer as appropriate. ​ Once a ticket is opened, it is reviewed by IRM leadership for prioritization and assigned to an IRM staffer as appropriate. ​
special_processing_requests_priorities.1484750079.txt.gz · Last modified: 2019/01/07 12:20 (external edit)
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