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| reporting_access_problems_with_electronic_resources [2019/01/07 17:20] – external edit 127.0.0.1 | reporting_access_problems_with_electronic_resources [2019/06/10 12:17] (current) – jmulvaney | ||
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| **Who:** Service points staff or patrons experiencing access or performance problems with electronic content (e-journals, | **Who:** Service points staff or patrons experiencing access or performance problems with electronic content (e-journals, | ||
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| - | **How to report:** send email to [[DBHelp@library.umass.edu]] | + | **How to report:** send email to [[dbhelp@umass.libanswers.com]] |
| **Information to include** from service points staff or patron for e-resources staff. If you are receiving a report from a patron, please ask them to send us this information: | **Information to include** from service points staff or patron for e-resources staff. If you are receiving a report from a patron, please ask them to send us this information: | ||
