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reporting_access_problems_with_electronic_resources [2019/01/07 12:20]
127.0.0.1 external edit
reporting_access_problems_with_electronic_resources [2019/06/10 08:17] (current)
jmulvaney
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 **Who:** Service points staff or patrons experiencing access or performance problems with electronic content (e-journals,​ e-books, streaming files, databases, etc.) **Who:** Service points staff or patrons experiencing access or performance problems with electronic content (e-journals,​ e-books, streaming files, databases, etc.)
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-**How to report:** send email to [[DBHelp@library.umass.edu]]+**How to report:** send email to [[dbhelp@umass.libanswers.com]]
  
 **Information to include** from service points staff or patron for e-resources staff. If you are receiving a report from a patron, please ask them to send us this information: ​ **Information to include** from service points staff or patron for e-resources staff. If you are receiving a report from a patron, please ask them to send us this information: ​
reporting_access_problems_with_electronic_resources.txt · Last modified: 2019/06/10 08:17 by jmulvaney
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