Differences

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--- sel_monographic_problems_procedure [2016/06/14 12:51]
cspell
+++ sel_monographic_problems_procedure [2022/02/15 15:12]
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@@ Line 1: / Line 1: @@
-SEL Monographic Problems Procedure
+=====SEL Monographic Problems Procedure=====
-__
+__General Problems__
-General Problems__
-Karen Markham will send or confer with Susan Pease on any general problems with SEL books. Susan will communicate back to Karen to let her know that a problem has been received and when to expect the fix. Meghan Bergin is the resource person for both Susan or Karen for any difficulties or special situations/problems.
+There is now a *Problem* shelf in the SEL Airlock area. Ask staff for assistance if you can't find this shelf. Ann Kardos reviews this shelf periodically.
-__
+__New Books__
-New Books__
-Karen Markham will confer with Susan Pease on problems with SEL new books. Susan will communicate back to Karen to let her know that a problem has been received and when to expect the fix. Meghan Bergin is the resource person for both Susan or Karen for any difficulties or special situations/problems.
+Cataloged in IRM and sent to SEL.
-__
+__Transfers of Books between SEL & Du Bois__
-Transfers of Books__
-Karen Markham will confer with Susan Pease on problems or situations where SEL books need to be transferred to Du Bois or DuBois to SEL. Susan will communicate back to Karen to let her know that a problem has been received and when to expect the fix. Meghan Bergin is the resource person for both Susan or Karen for any difficulties or special situations/problems.
+***Under review***
-Karen will transfer books within SEL. For instructions: [[sel_transfers_within_sel|SEL - Transfers Within SEL]]
+__Books to be Withdrawn__
-John Caranci will handle any SEL monographs that need to be transferred to the Depository, Annex or DuBois and DuBois to SEL.
+See Ann Kardos.
-__
+__(Replacements) Withdrawn Books that are Returned__
-Books to be Withdrawn__
-Karen Markham will confer with Marcelle Lipke about SEL books that need to be withdrawn, including summer searches for missing books that are still missing after several searches and need to be withdrawn. Marcelle will communicate back to Karen to let her know that a problem has been received and when to expect the fix. Meghan Bergin is the resource person for both Marcelle or Karen for any difficulties or special situations/problems.
-__
-(Replacements) Withdrawn Books that are Returned__
 Replacements at SEL mostly occur when a patron has lost a book.
-If a patron brings in a replacement book in lieu of paying for the book, Karen Markham will confer with Marcelle Lipke. Marcelle will communicate back to Karen to let her know that a problem has been received and when to expect the fix. Meghan Bergin is the resource person for both Marcelle or Karen for any difficulties or special situations/problems.
+If a patron brings in a replacement book in lieu of paying for the book, see Ann Kardos.
-If a patron pays for a replacement copy, the book will be ordered in IRM Acquisitions and will go to Susan Pease for processing. Susan will follow her normal procedures for replacements, and send the book to Karen at SEL, noting that it is a replacement.
-If a book has been missing and has not been withdrawn, Karen Markham will either remove the missing code.  If there is an issue Karen will confer with Marcelle Lipke. If the book is sent to Marcelle, Marcelle will return any books received to Karen. Any missing withdrawn books will be treated as outlined above under "Books to Be Withdrawn."
+If a patron pays for a replacement copy, the book will be ordered in IRM Acquisitions and will go to Susan Pease for processing. Susan will follow her normal procedures for replacements, and send the book to SEL, noting that it is a replacement.